Frequently Asked Questions
These are the most frequently asked questions about HVAC, Sizing, and More. Please feel free to contact us if you don’t see your question answered below.
General Questions
What is the life expectancy of my HVAC system?
How often you run your system, the system’s age, significantly, and whether or not it was serviced regularly throughout its life can all play a significant role in how long your system will last you.d/or air conditioner to last approximately 15 years.
What does HVAC stand for?
Heating, Ventilation, and Air Conditioning.
How often should I schedule HVAC system maintenance?
We recommend an annual checkup of both your AC and heating system. Usually, we say early Spring for your AC and early Fall for your heating system.
Why do I need annual professional maintenance for my heating system?
We make sure your heat exchanger is in good shape; it allows us to detect possible failures before they happen to keep you warm and secure during the coldest months. Besides this, it provides a time to replace filters leading to better efficiency, clean the furnace, and check for any cracks in the heat exchanger that can lead to Carbon Monoxide (CO) leaking into your home.
Are there any things I can do to service my gas furnace myself?
Besides appointment with a trained professional, we highly recommend that all service issues be referred to a trained HVAC professional. Furnace systems that are not adequately serviced can quickly become a hazardous, life-threatening situation in your home.
How long are your time frames? Why are they so long, and can you provide a more accurate time?
We always try to be prompt and get to every service call promptly, but sometimes, based on the age of a unit, lead times to get parts, or the availability of the parts we need, these times can vary.
What services do you provide?
We are a complete HVAC service company that provides installation, replacement, repairs, maintenance, and ductwork installation/repair.
Mechanical Questions
What Type Of Heating System Should I purchase?
Electric heat, such as a Heat Pump, is one of the most efficient heating and cooling systems you can install for your home. It doesn’t convert electricity into heat; instead, it absorbs warmth from the atmosphere or ground, multiplies it, and transfers it to the home. Because of this, it can provide up to 4 times more energy than it consumes, allowing it to be 30-40 percent more efficient than gas furnaces, for example. Another main advantage of electric heat is not having any in-house fuel combustion, so there is no chance of the threat of escaping carbon monoxide or an explosion. Nor is there a chance of combustion odors, rumblings, fuel leaks, sooting, or venting issues. Electric is 100% clean and efficient!
Heating your home using natural gas is convenient, affordable, safe, and reliable. That’s why gas systems are the most popular heating systems in the United States. You don’t have to be dependent on fuel delivery when you choose natural gas, and as a resource, natural gas is plentiful with no signs of shortage for at least 100 years. A chimney is no longer required, and another benefit of natural gas is its cleanliness. You don’t have to worry about unpleasant odors, soot, or ashes when you use gas to heat. While not as convenient as natural gas, propane gas is also a clean and cost-effective way to heat your home and run your appliances. In areas where natural gas is not available, propane gas is a good alternative.
Oil heat is a comfortable heat! It produces the hottest flame of any home heating fuel, heating your home faster, with less fuel, and keeping your home at the temperature you want. Oil Heating Systems are also safe, oil is not explosive, and inhalation of fuel oil fumes is not lethal. And oil systems offer better protection against carbon monoxide poisoning than gas systems because they produce odors and visible warning signs in the event of a malfunction.
Radiant Heating systems circulate warm water through flexible yet durable tubing that can be installed underneath virtually any type of flooring material, like wood, tile, cement, even carpet. Your floors, in effect, become large, mild radiators resulting in warm, friendly floors. And the lower water temperatures needed for a radiant floor heating system mean lower thermostat settings, which saves on monthly heating bills. In addition, zoning gives you room-by-room temperature control allowing you to place the heat where you want it. They can even be used outside; for snow and ice melting applications!
Do you provide free estimates on repairs?
We will give you a free estimate before starting any jobs and will not begin until you have approved the expense. Please note that our technicians may need to run some diagnostic tests to ascertain your problem, which will entail a small fee. Our technician will inform you of this before performing the diagnostic.
What is the difference between a free estimate and a diagnostic?
In some cases, when our technician must perform some sort of test or remove panels to ascertain the issue, this is called a diagnostic test. There is usually a small fee associated with this service, and the technician will inform you of this before proceeding. Free estimates are usually performed without a diagnostic test or tools and have no fee associated.
How much does your diagnostic fee cover?
The cost covers the technician’s time to develop a theory on what is causing the issue using tools or removing panels.
Can my diagnostic fee be applied toward the cost of my repair?
Yes, if you accept our estimate and proceed with the work, the diagnostic fee will be waived.
Call our skilled technicians now and get a free estimate!